1. Home
  2. What if a buyer doesn't pay?

All buyers have 24 hours to settle their invoice.  After 24 hours, sellers will have the option to cancel the transaction.  Sellers may wish to contact the buyer first prior to canceling.
 

If payment isn't made within the required time-frame, the seller has option to:

  1. Cancel the transaction by visiting their Items page and clicking Mark as Canceled under the menu next to the Unpaid item.  Buyers with multiple cancellations risk losing their ability to bid on additional items.

  2. Leave the buyer negative feedback.  Buyers that receive negative feedback from a seller will be blocked from buying from that seller again.  This option should be used with care.  

Did this help?
Last updated Jan 08, 2015 07:42AM PST.