When you contact Customer support you can expect a response within 1 business day. Usually responses are provided much sooner.
Responses will be sent to you via email to the email address associated with your account.
If you contacted support and did not receive a response:
Emails from us may be filtering to your "Spam" box.
- If you find email from us in your spam or junk folder, tell your email software that it is not spam by hitting the "not spam" or "not junk" button, as that will train your program to allow emails from this address in the future.