When you contact us through your My Orders or Contact Us page, our support team will reply within 12 hours, and usually much sooner.

Responses will be sent via email to the email address associated with your account. 

We do not have a call center or offer telephone support at this time. Our Customer Support team is available and happy to respond to all types of questions and concerns through email.

If you contacted Customer Support and did not receive a response:

Emails from us may be filtering to your "Spam" box. 

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Last updated Feb 13, 2018 09:48AM PST.