Tophatter Credit Policy

Tophatter Credit may be awarded in some circumstances, such as but not limited to: promotions, Share & Earn, Tophatter Rewards, and when you receive a refund for an order.

 

Expiration:

Credits have varying expiration dates; however, if you receive a refund as Tophatter Credit for an order which was originally paid with cash via credit or debit card, PayPal, Apple Pay, or Google Pay, that Refund Credit amount will not expire. 
 

Using your balance:

Valid Tophatter Credit will be automatically applied toward a purchase. Multiple valid credits will be automatically combined.

You can review your total unexpired Tophatter Credit balance, expiration dates, and track how credits have been applied to orders, by visiting your Wallet.

Tophatter Credit has no cash value outside of the Tophatter platform. When credit is used to pay for an order, that cannot be refunded as cash because the payment source was credit.

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Last updated Aug 21, 2019 11:29AM PDT.