Tophatter Credit Policy
Credits have varying expiration dates; however, if you receive a refund as Tophatter Credit for an order which was originally paid with cash via credit or debit card, PayPal, Apple Pay, or Google Pay, that Refund Credit amount will not expire.
Using your balance:
Valid Tophatter Credit will be automatically applied toward a purchase. Multiple valid credits will be automatically combined.
- If you have a credit card on file: Your Tophatter Credit balance will apply toward the full purchase price including any shipping and tax paid through the platform.
- If you don't have a credit card on file: Your Tophatter Credit balance will apply toward the purchase price including any shipping and tax paid through the platform; however, Tophatter Credit will not reduce the order to "free". You must pay a minimum of $1 with another payment method. Paying for any order with a credit card will add a card on file.
You can review your total unexpired Tophatter Credit balance, expiration dates, and track how credits have been applied to orders, by visiting your Wallet.
Tophatter Credit has no cash value outside of the Tophatter platform. When credit is used to pay for an order, that cannot be refunded as cash because the payment source was credit.