We hope you'll be delighted with every purchase, but if for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition.

To request a return, visit My Orders, click the item, then click Return Item.

After requesting a return, you’ll receive an email with details. Based on several factors including your location, location of the seller, cost of the order, history of returns, and reason for the return, a return request will result in one of the following outcomes:

  1. You may receive an instant refund, and return will not be required.
  2. If you live in the United States, you may receive a free return shipping label to cover the cost of returning your item.
  3. If you live outside of the United States, you may receive a store credit to offset some of the cost of returning your item.
  4. You may assume the full cost of return shipping on your own.
In any case, we're happy to offer easy returns for any reason, for up to 30 days from delivery.


If a return shipping label has been provided: the link to your return shipping label will be included in the email you receive after requesting return.

To be eligible for refund, the shipping label must be printed, and the package accepted by the shipping carrier within 7 days of your return request. Return shipping labels, when provided, can only be offered electronically and expire seven days after the return request. If you don't have access to a printer, most public libraries offer printing at low-cost or for free, or print shops can be found in many neighborhoods.

If unused, return shipping labels cannot be reissued. If a provided return shipping label is not used, you assume the full cost of return shipping on your own.​ 

Refund will be processed automatically upon acceptance by the shipping carrier, or upon delivery if the order total was over $50. If you returned an item and have not received your refund, please contact our support team for assistance. 


If a return shipping label has not been provided: the seller's return address will be included in the email you receive after requesting return.

To be eligible for refund, visit My Orders, click the item, click Add Return Tracking and enter the shipping carrier and valid tracking number for the returned item.

The package must be scanned as accepted by the shipping carrier within 7 days of the return request. 

Your refund will be processed automatically upon delivery. If you returned an item and have not received your refund, please contact our support team for assistance. 


The following conditions apply:

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Last updated Apr 26, 2018 06:45AM PDT.