- Authenticity Guarantee
Sale of counterfeit items is prohibited on Tophatter.
We aim to display accurate listing details. Merchants provide the information displayed in product listings and we have not verified it. Tophatter is a Marketplace connecting shoppers with merchants, and we rely on merchants to provide accurate information about items they sell.
If you discover a listing has been misrepresented, you are covered by Buyer Protection.
To report an item that you believe is not authentic, request return within 30 days of delivery, and select Doesn't seem authentic. This will ensure the listing is flagged for investigation.
Listings will be removed if found to be misleading. Penalties will be imposed for merchants who are discovered to be selling counterfeit items, up to possible suspension from the platform.
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Last updated Sep 18, 2019 01:17PM PDT.