Sale of counterfeit items is prohibited, and sellers are required to provide accurate descriptions of items.
If you are concerned about the authenticity of an item you purchased on the platform, you may return it for up to 30 days from delivery. Please be sure to follow these steps to ensure appropriate action is taken:
- Visit My Orders
- Click the item
- Click Return this item
- Select Doesn't seem authentic from the return reasons
The return request process is explained in the FAQ: How do I return an item? and nothing further will be required from you to ensure that action is taken regarding your authenticity concern. Any seller penalties will be imposed as a result of the return request for the reason, Doesn't seem authentic.