Yes, we offer Buyer Protection!
- If you are not satisfied for any reason: you may request a return for up to 30 days after delivery to receive a full refund upon return of the item. Review the FAQ: How do I return an item? for details.
- If you have not received an order: and it has not been confirmed delivered with a valid tracking number to the address provided at the time of payment, you can report the late delivery from My Orders by clicking the item, then clicking Where's My Item?
After 60 days from shipment have passed, if the order still has not been confirmed delivered with a valid tracking number to the address provided at the time of payment, a full refund will be automatically processed. Review the FAQ: What if I haven't received my item? for more details.
we recommend consulting local import laws, as well as your post office for additional details.
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Last updated Sep 07, 2018 08:11AM PDT.