To cancel an unpaid order:

  1. Visit My Orders 
  2. Click the item
  3. Select Request to cancel this order
  4. Choose a reason then click Cancel Order
If you are using the app and have an unpaid item, you'll need to close the payment box first, then go to the menu and click My Orders and follow the steps above.

If you already paid, see 
How can I get a refund on an order?


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Last updated Jan 25, 2017 07:11PM PST.