Tophatter offers the option for sellers to offer Combined Shipping when multiple items are purchased from a single buyer's account.

Note: If you have buyers who purchased multiple items from you, process any Combined Shipping orders first before proceeding to use
Bulk Actions.


 
To purchase shipping labels from Tophatter:
  1. On the Orders page, on the menu next to one of the buyer's items, click Buy Shipping Label.
  2. The next page will have a pop-up that prompts you to add all eligible purchases into one shipment. Click Yes.
  3. Change Package Size if needed.
  4. Change the Weight if needed.
  5. Click Calculate Cost.
  6. Review the available shipping methods, select the one you wish to purchase and click Buy Label & Mark As Shipped.
  7. If the buyer has paid more than postage of the combined items costs to ship, under the Actions menu next to each item, click Issue Refund to process a partial refund of the shipping amount.
 
When purchasing postage elsewhere:
  1. On the Orders page, on the menu next to one of the buyer's items, click  Mark As Shipped.
  2. If the buyer has purchased multiple items it will take you to a page that lists the buyer's other purchases.
  3. Select all the items to include in the shipment.
  4. Fill in the shipment date, tracking number, and carrier.
  5. When finished click Combine & Mark as Shipped 
  6. If the buyer has paid more than postage of the combined items costs to ship, under the Actions menu next to each item, click Issue Refund to process a partial refund of the shipping amount.

Did this help?
Last updated Aug 05, 2016 04:55PM PDT.