You have the option to request an address change on an auctioned order for up to 5 days from the payment date or until the item is marked "Preparing to Ship" or "Ready to Ship" by the merchant-- whichever occurs first. Address change is not available on Buy Now purchases.
- Click the item
Change Address Click
- Enter the new address and Save
- You will receive a confirmation if the merchant accepts the address change request
To ensure receipt of your orders, it's extremely important to be sure that your shipping address is entered correctly at the time of payment. Address change requests are subject to approval by the merchant; merchants are not required to accept address change requests, and may ship to the original address entered. Merchants are responsible for shipping with a valid tracking number to confirm that the item reaches the shipping address provided by the buyer at the time of payment.
If an order is "Preparing to Ship" or "Ready to Ship", it is no longer possible to change the address. We recommend that you contact your post office with the tracking number and request that they reroute the package to another address.
Visit Account Info Click Manage Addresses Edit or delete an existing address, or click Add Mailing Address to add a new address